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What is Family Lovely?Family Lovely is an online counselling platform helping Malayalis across the world to avail online, over-the-phone and face-to-face counselling and guidance for personal, family and relationship issues. Family Lovely focuses on easier access to the most effective support at affordable costs.
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What modes of counselling can I get from Family Lovely?Family Lovely facilitates online, over-the-phone and face-to-face modes of counselling. Our primary focus is on online and phone counselling. You may also get direct counselling support at any location of your choice in Kerala, subject to the availability of our counsellors. Keralites residing outside Kerala or abroad can use our online and phone counselling facilities.
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Is online counselling as effective as face-to-face counselling?Counselling online and over the phone is as effective as face-to-face counselling. It is even more effective in most cases as it facilitates comfortable schedules, effective follow-up and continuous support, thus overcoming many limitations of face-to-face counselling. It is also extremely helpful for Keralites outside Kerala looking for counselling support in their native language.
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What are the qualifications of Family Lovely counsellors?Family Lovely counsellors include counselling experts, family consultants, mentors and trainers, endowed with immense knowledge, expertise and experience in counselling and guidance. Counsellors are also qualified with a minimum of Masters in their academic fields including Psychology, and a minimum experience of 2 years in counselling. Our counsellors undergo systematic training in psychological support at regular intervals. Family Lovely always makes sure that you are allotted the best counsellor specialized in your particular issues.
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Do Family Lovely counsellors treat mental disorders?No. Family Lovely provides counselling support and guidance only for personal, family and relationship issues that do not involve mental or clinical disorders. Our counsellors do not provide medical support or treat psychiatric disorders.
You are requested to consult a mental health professional and not to seek our support if your problem involves, or you suspect that it involves, a mental disorder; or if you are currently under treatment or have previously undergone any treatment for such a disorder.
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Can I get a male or female cousellor specifically?We shall try our best to consider your preferences with regard to male or female counsellor. Counsellors are allotted on the basis of specialization and expertise in your particular type of problem rather than gender, as it ensures effective results. No matter the gender, our counsellors are trained to understand everyone and address any type of issues. You can talk freely and openly with your counsellor without any prejudices or reservations.
When it comes to counselling and psychological support, what matters is experience and expertise in the required area rather than gender preferences.
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Will the same counsellor be allotted to me throughout all my sessions?Definitely yes. Once the best counsellor to address your particular situation is allotted to you, you will be able to work with him throughout your counselling process.
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Can I get counselling support over chat or email?Yes, you can. The most recommended method for a smooth and hassle-free counselling is voice call over phone or mobile applications such as WhatsApp, imo and BOTIM. Chat sessions and email communications take more time and have certain limitaions. Still both are available if you prefer so.
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Is Family Lovely counselling confidential and secure?100% private, secure and confidential. We strictly adhere to the privacy and confidentiality of the counselling sessions. You can open up yourself freely and openly during your sessions.
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Does Family Lovely provide free counselling?Family Lovely helps Keralites worldwide to get counselling in Malayalam at affordable costs. Your total cost depends upon the type and number of sessions required for you, details of which can be discussed during your booking process.
You may also get a short consultation with our counsellors free of cost, depending upon on the availability of counsellors. This may be useful for those looking for a short interaction to discuss minor problems.